Protection of personal data 

Principles and instructions on the protection of personal data provided by the operator to the data subject when obtaining personal data from the data subject and instructions on cookies of the Internet store ;">https://www.zivavoda.net/   

I. Operator

1.1. The identity and contact details of the Operator are:

Business name: ZDRAVÁ VODA s.r.o.

Registered office: Dlhé Pole 1010 013 32 Dlhé Pole

Registered in the Commercial Register District Court Žilina, Division Sro, Insert number 85497/L

ID number: 56 390 688

VAT number: 2122293965

VAT number: SK2122293965

Bank account: SK93 1100 0000 0029 4217 7319

The seller is the payer of value added tax

1.2. Email contact and telephone contact for the Operator is:

Email: zivavoda@zivavoda.net

Tel. No.: +421 915 793 257

1.3. Address of the Operator for sending documents:

ZDRAVÁ VODA s.r.o. , Dlhé Pole 1010, 013 32 Dlhé Pole, Slovak Republic

1.4. The operator hereby, in accordance with Article 13 par. 1 and 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 May 2016 on the protection of natural persons in the processing of personal data and on the free movement of such data, which repeals Directive 95/46/EC General Data Protection Regulation ( hereinafter referred to as the "Regulation"), further in accordance with Act no. 18/2018 Coll. Act on Personal Data Protection and Amendments to Certain Acts as amended and in accordance with Act No. 452/2021 Coll. The Act on Electronic Communications as amended provides the following information, instructions and explanations to the Affected Person - (Buyer), from whom the Operator (Seller) obtains personal data relating to him/her:

II. Links

2.1. These principles and instructions on the protection of personal data form part of the General Terms and Conditions published on the Seller's website.

2.2. Pursuant to §3, par. 1, letter n), Act no. 102/2014 Coll. The seller informs the consumer that there are no special relevant codes of conduct to which the seller has undertaken to comply, whereby the code of conduct is understood as an agreement or a set of rules that define the behavior of the seller who has undertaken to comply with this code of conduct in relation to one or more special business practices, or business sectors, if these are not established by law, or another legal regulation or measure of a public administration body), which the seller has undertaken to comply with, and about the way in which the consumer can become familiar with them, or obtain their wording.

III. Protection of personal data and the use of cookies. Instruction and explanation of cookies, scripts, and pixels files

3.1. The operator of the website provides this brief explanation of the function of cookies, scripts and pixels:

3.1.1. Cookies are text files that contain a small amount of information that is downloaded to your device when you visit the website. Thanks to this file, the website stores information about your actions and preferences (such as login name, language, font size and other display settings) for a certain time, so that you do not have to enter them again the next time you visit the website or browse its individual pages

A script is a piece of programming code that is used to make websites work properly and interactively. This code is executed on the operator's server or on your device.

Pixels are small, invisible text or images on a website that are used to monitor website traffic. In order for this to happen, various data are stored through pixels.

3.1.2.Cookies are shared

Technical or functional cookies - they ensure the correct functioning of the Operator's website and its use. These cookies are used without consent.

Statistical cookies – The operator obtains statistics regarding the use of its website. These cookies are used only with consent.

Marketing / Advertising cookies – Used to create advertising profiles and similar marketing activities. These cookies are used only with consent.

3.2. How to check cookies:

3.2.1. You can check and/or delete cookies at your discretion - see aboutcookies.org for details. You can delete all cookies stored on your computer or other device, and you can set most browsers to prevent them from being stored.

3.3. The website of the Operator uses the following cookies:

All cookies used by the Operator can be found on the website https://www.cookieserve.com/ by entering the Operator's web address https://www.zivavoda.net/

Technical or functional cookies - the information is accessed by the Website Operator. Cookies are good for 2 years.

Statistical cookies - the website operator accesses the information. Cookies are good for 2 years.

Marketing and advertising cookies - the website operator accesses the information. The good duration of cookies is 2 years.

3.3.1.Cookies made available to third parties:

Google analytics, Google ADS: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. More information on privacy protection can be found at https://support.google.com/analytics/topic/2919631?hl=sk&ref_topic=1008008

Meta Pixels: Facebook Ireland Ltd. 4 Grand Canal Square, Grand Canal Harbor Dublin 2, Ireland. They were For more information on privacy, see https://www.facebook.com/about/privacy/

IV. Personal data processed

4.1. The operator processes the following personal data on its website: name, surname, residence, email address, home phone number, mobile phone number, billing address, delivery address, data obtained from cookie files, IP addresses.

V. Contact details of the person responsible for the supervision of personal data protection

5.1. The operator has appointed a responsible person for the protection of personal data in accordance with Regulation 2016/679 on the protection of natural persons in the processing of personal data and on the free movement of such data. Contact: Email: zivavoda@zivavoda.net Tel. No.: +421 915 793 257

5.2. The Operator is also a Seller within the meaning of the term established in the General Terms and Conditions of this website.

VI. Purposes of personal data processing of the concerned person and period of personal data processing

6.1. The purposes of processing the personal data of the concerned person are mainly:

6.1.1.recording, creation and processing of contracts and client data for the purpose of concluding contracts with third parties.

6.1.2. processing of accounting documents and documents related to business

by the activity of the Operator.

6.1.3. compliance with legal regulations in connection with the archiving of documents and documents, e.g. according to Act no. 431/2002 Coll., Accounting Act as amended and other relevant regulations.

6.1.4. the activity of the Operator in connection with the fulfillment of the request, order, contract and similar institutes of the Affected Person.

6.1.5. Newsletter, marketing and similar advertising activities of the Operator. In the case of granting the Data Subject's consent to the Operator with marketing and similar advertising activities.

6.2. The Operator only stores the personal data of the Affected Person for the absolutely necessary time required for the purpose of fulfilling the contract and their subsequent archiving in accordance with the legal deadlines imposed on the Operator by legal regulations. In the event that the Affected Person has agreed to the sending of advertising emails and similar offers, the Personal Data of the Affected Person are processed for these purposes until such time as the Affected Person withdraws their consent. However, the longest period is 10 years.

VII. Legal basis for the processing of Personal Data of the Affected Person

7.1 In the event that the Operator processes personal data based on the consent of the Affected Person, this processing will only begin after the consent has been granted by the Affected Person.

7.2. In the event that the Operator processes the Personal Data of the Affected Person for the purposes of negotiating pre-contractual relations and concluding and fulfilling the purchase contract, and the related delivery of goods, products or services. The person concerned has the obligation to provide personal data for the proper performance of the purchase contract, otherwise performance cannot be ensured. Personal data for the given purpose are processed without the consent of the person concerned.

VIII. Recipients or categories of recipients of personal data

8.1. The recipients of the Personal Data of the Affected Person will be, or at least can be:

8.1.1. statutory bodies or their members of the Operator.

8.1.2.persons performing work in an employment or similar relationship for the Operator.

8.1.3. business representatives of the operator and other persons cooperating with the Operator in the performance of the Operator's tasks. For the purposes of this document, all natural persons performing dependent work for the Operator based on an employment contract or agreements on work performed outside the employment relationship will be considered employees of the Operator.

8.1.4. The recipient of the personal data of the affected person will also be the associates of the operator, its business partners, suppliers and contractual partners, in particular: an accounting company, a company providing services related to the creation and maintenance of software, a company providing legal services to the operator, a company providing advice to the operator , companies providing transportation and delivery of products to buyers and third parties, marketing companies, companies operating social networks, companies providing payment gateways and other payment methods.

8.1.5.Recipients of personal data will also be courts, law enforcement agencies, the tax office and other state authorities, if the law so provides. While personal data will be provided by the Operator to the relevant authorities and state institutions on the basis of and in accordance with the legal regulations of the Slovak Republic.

8.1.6. List of third parties - intermediaries and recipients who process personal data of the Affected Person:

Slovenská pošta, a.s., Partizánska cesta 9, 975 99 Banská Bystrica, ID number: 36631124 – third party providing transport services

Direct Parcel Distribution SK, s.r.o., with registered office at Technická 7, 82104 Bratislava, ID number: 35834498 – third party providing transport services

General Logistics Systems Slovakia s.r.o., Budča 1039, 962 33 Budča, Slovakia

Republika – a third entity providing transport services

Packeta Slovakia s. r. o., with registered office at Kopčianska 3338/82A, 851 01 Bratislava, ID: 48136999 - a third entity providing transport services

STRIPE PAYMENTS EUROPE, LIMITED, C/O A & L Goodbody, Ifsc, North Wall Quay, Dublin, D01 H104, Ireland - third party provider of the payment gateway

Global Payments s.r.o., Vajnorská 100/B, 831 04 Bratislava - Nové Mesto, ID: 50 010 301 - third party providing payment gateway GP Webpay

SVK M-boat, s.r.o. , Vysokoškolákov 6 010 08 Žilina – third entity providing accounting

IX. Information on the provision of personal data to third countries and their retention period:

9.1. Not applicable. The operator does not transfer personal data of persons to third countries.

X. Instruction on the existence of relevant rights of the concerned person:

10.1. The affected person has, among other things, the following rights, while:

10.1.1. Clause 10.1 does not affect other rights of the Affected Persons.

10.1.2. The Data Subject's right to access data according to Art. 15 Regulation, the content of which is:

The right to obtain confirmation from the Operator as to whether it processes the Personal Data of the Affected Person, and if so, to what extent. At the same time, if they are processed, I have the right to find out their content and request information from the Operator about the reason for their processing, in particular information about: The reason for their processing, the categories of personal data affected, about the recipients or categories of recipients to whom the personal data have been or will be provided, especially in the case recipients in third countries or international organizations, about the expected period of storage of personal data or, if this is not possible, information about the criteria for its determination, about the existence of the right to request from the Operator the correction of personal data concerning the Affected Person or their deletion or restriction of processing, and about the existence the right to object to such processing, the right to file a complaint with the supervisory authority if the personal data were not obtained from the Data Subject, any available information regarding their source, the existence of automated decision-making, including the profiling referred to in Article 22 par. 1 and 4 of the Regulation and, in these cases, at least meaningful information about the procedure used, as well as the meaning and expected consequences of such processing of personal data for the Data Subject, about adequate guarantees according to Article 46 of the Regulation, regarding the transfer of personal data, if personal data are transferred to third country or international organization.

10.1.3. the right to provide a copy of the personal data that is being processed, subject to the condition that the right to provide a copy of the processed personal data must not have adverse consequences on the rights and freedoms of others.

10.1.4. the right of the Affected Person to correction according to Article 16 of the Regulation, the content of which is the right: for the Operator to correct incorrect personal data concerning the Affected Person without undue delay. the right to supplement incomplete personal data of the Affected Person, including by providing an additional statement of the Affected Person, the right of the Affected Person to delete personal data (the so-called "right to be forgotten") according to Article 17 of the Regulation, the content of which is:

10.1.5. the right to obtain from the Operator without undue delay the deletion of personal data concerning the Affected Person, if any of the following reasons are met:

Personal data are no longer necessary for the purposes for which they were obtained or otherwise processed, the affected person revokes the consent on the basis of which the processing is carried out, subject to the condition that there is no other legal basis for the processing of personal data, the affected person objects to the processing personal data according to article 21 par. 1. Regulations and there are no valid reasons for the processing of personal data or the affected person objects to the processing of personal data according to Article 21, paragraph 2. Regulations, personal data were processed illegally, personal data must be deleted in order to comply with a legal obligation under the law of the European Union or the law of a member state to which the Operator is subject, personal data were obtained in connection with the offer of information society services according to Article 8 par. 1. Regulations;

10.1.6. the right for the Operator who has published the Personal Data of the Affected Person to take appropriate measures, including technical measures, taking into account the available technology and the costs of implementing the measures, to inform other operators who process personal data that the Affected Person requests them, to delete all references to this personal data, their copy or replicas, while the right to delete personal data with the content of rights according to Article 17 par. 1. and 2. Regulations will not arise if the processing of personal data is necessary:

10.1.7. to exercise the right to freedom of expression and information.

10.1.8. to fulfill a legal obligation that requires processing according to the law of the European Union or the law of a member state to which the Operator is subject, or to fulfill a task carried out in the public interest or in the exercise of public authority entrusted to the Operator.

10.1.9. for reasons of public interest in the field of public health in accordance with Article 9 par. 2. letter h) and i) of the Regulations, as well as Art Article 9 para. 3. Regulations.

10.1.10. for the purposes of archiving in the public interest, for the purposes of scientific or historical research or for statistical purposes according to Article 89, paragraph 1. Regulations, as long as it is likely that the right referred to in Article 17 paragraph 1. Regulations will make it impossible or seriously difficult to achieve the goals of such processing of personal data; or to establish, exercise or defend legal claims;

10.1.11. the right of the affected person to limit the processing of personal data according to Article 18 of the Regulation, the content of which is:

10.1.12. the right for the Operator to restrict the processing of personal data in one of the following cases: the Data Subject challenges the correctness of the personal data, during the period allowing the Operator to verify the accuracy of the personal data, the processing of personal data is illegal and the Data Subject objects against the deletion of personal data and requests instead to limit their use, the Operator no longer needs personal data for processing purposes, but the Data Subject needs them to prove, exercise or defend legal claims, the Data Subject objected to the processing according to Article 21 par. 1. Regulations, until it is verified whether the legitimate reasons on the part of the Operator prevail over the legitimate reasons of the Affected Person;

10.1.13. the right that, in the event that the processing of personal data is restricted, such restricted personal data, with the exception of storage, are processed only with the consent of the Affected Person or for proving, exercising or defending legal claims, or for the protection of the rights of another physical or legal entity persons, or for reasons of important public interest of the European Union or a member state;

10.1.14. the right to be informed in advance about the cancellation of the restriction on the processing of personal data;

10.1.15. the right of the affected person to fulfill the notification obligation towards recipients according to Article 19 of the Regulation, the content of which is: the right for the Operator to notify each recipient to whom personal data was provided, of any correction or deletion of personal data or restriction of processing carried out according to Article 16, of article 17 par. 1. and Article 18 of the Regulation, unless it proves to be impossible or requires disproportionate effort, the right for the Operator to inform the Data Subject about these recipients, if the Data Subject requests it;

10.1.16. the Data Subject's right to data portability according to Article 20 of the Regulation, which includes: the right to obtain personal data relating to the Data Subject and provided to the Operator in a structured, commonly used and machine-readable format and the right to transfer this data to another operator without the Operator preventing it, if:

and/ the processing is based on the Data Subject's consent according to Article 6, paragraph 1. letter a) Regulation or Article 9 par. 2. letter a) Regulations, or on the contract according to article 6 par. 1. letter b) Regulations, and at the same time

b/ the processing is carried out by automated means, and at the same time:

10.1.17. the right to obtain personal data in a structured, commonly used and machine-readable format and the right to transfer this data to another operator without the Operator preventing it, will not have adverse consequences on the rights and freedoms of others;

10.1.18. the right to transfer personal data directly from one operator to another operator, as long as it is technically possible;

10.1.19. the right of the affected person to object according to Article 21 of the Regulation, the content of which is:

10.1.20. the right to object at any time for reasons related to the specific situation of the concerned person against the processing of personal data concerning him, which is carried out on the basis of article 6 par. 1. letter e) or f) of the Regulation, including objecting to profiling based on these provisions of the Regulation;

10.1.21. in case of realization of the right to object at any time for reasons related to the specific situation of the Affected Person against the processing of personal data concerning him, which is carried out on the basis of Article 6 par. 1. letter e) or f) of the Regulations, including objection to profiling based on these provisions of the Regulations, the right for the Operator not to further process the Personal Data of the Data Subject, unless he proves the necessary legitimate reasons for processing that outweigh the interests, rights and freedoms of the Data Subject, or reasons for proving , exercising or defending legal claims

10.1.22. the right to object at any time to the processing of personal data concerning the Affected Person for the purposes of direct marketing, including profiling to the extent that it is related to direct marketing; it also applies that if the Data Subject objects to the processing of personal data for direct marketing purposes, the personal data may no longer be processed for such purposes;

10.1.23. in connection with the use of information society services, the right to exercise the right to object to the processing of personal data through automated means using technical specifications;

10.1.24. the right to object for reasons regarding the specific situation of the Affected Person against the processing of personal data concerning the Affected Person, if the personal data is processed for the purposes of scientific or historical research or for statistical purposes pursuant to Article 89 paragraph 1. Regulations, but with the exception of cases where the processing is necessary for the performance of the task for reasons of public interest;

10.1.25. the right of the affected person related to automated individual decision-making according to Article 22 of the Regulation, the content of which is:

10.1.26. the right not to be subject to a decision that is based solely on automated processing of personal data, including profiling, and which has legal effects that concern or similarly significantly affect the Data Subject, except in cases pursuant to Article 22 par. . 2. Regulations [i.e. with the exception of cases where the decision is: (a) necessary for the conclusion or performance of the contract between the Affected Person and the Operator,

10.1.27. permitted by the law of the European Union or the law of a Member State to which the Operator is subject and which also establish appropriate measures guaranteeing the protection of the rights and freedoms and legitimate interests of the Affected Person or (c) based on the express consent of the Affected Person.

XI. Instruction on the Data Subject's right to withdraw consent to the processing of personal data:

11.1. The affected person is entitled to revoke his consent to the processing of personal data at any time, without this affecting the legality of the processing of personal data based on the consent granted before its revocation.

The affected person is entitled to withdraw his consent to the processing of personal data at any time - in whole or in part. Partial revocation of consent to the processing of personal data may relate to a certain type of processing operation / processing operations, while the legality of personal data processing in the scope of the remaining processing operations remains unaffected. Partial revocation of consent to the processing of personal data may relate to a certain specific purpose of personal data processing / certain specific purposes of personal data processing, while the legality of personal data processing for other purposes remains unaffected.

The right to revoke consent to the processing of personal data can be exercised by the Data Subject in written form at the Operator's address entered as its registered office in the commercial register at the time of the withdrawal of consent to the processing of personal data or in electronic form via electronic means (by sending an e-mail to the Operator's e-mail address given when identifying the Operator in this document).

XII. Instruction on the right of the affected person to file a complaint with the supervisory authority:

12.1. The affected person has the right to file a complaint with the supervisory authority, especially in the member state of his habitual residence, place of work or in the place of the alleged violation, if he believes that the processing of personal data concerning him is contrary to the Regulation, and all without prejudice to any other administrative or judicial remedies.

The person concerned has the right to have the supervisory authority to which the complaint was filed inform him, as the complainant, of the progress and outcome of the complaint, including the possibility of filing a judicial remedy pursuant to Article 78 of the Regulation.

12.2. The supervisory authority in the Slovak Republic is the Personal Data Protection Office of the Slovak Republic, Hraničná 12, 820 07 Bratislava 27, Slovak Republic. Tel. contact: +421 /2 3231 3214, Email: statny.dozor@pdp.gov.sk,

XIII. Information related to automated decision-making, including profiling:

13.1. Since in the case of the Operator it is not a matter of personal data processing

The person concerned in the form of automated decision-making, including the profiling referred to in Article 22 par. 1. and 4. Regulations, the Operator is not obliged to provide information according to Article 13, paragraph 2 letters f) Regulations, i.e. j. information about automated decision-making, including profiling, and about the procedure used, as well as about the meaning and expected consequences of such processing of personal data for the Data Subject. Not applicable.

XIV. Final Provisions

14.1. These Principles and instructions on the protection of personal data and instructions on cookies form an integral part of the General Terms and Conditions and the Complaints Procedure. Documents - General terms and conditions and Complaints procedure of this Website are published on the domain of the Seller's Website.

14.2. These Personal Data Protection Principles become valid and effective upon their publication on the Seller's Website on 06.10.2024